SOC 2 Security & Availability Readiness
Scaling Fast
SaaS platform (confidential)
10 weeks
Security lead, Cloud engineer, PM
Situation
Enterprise prospects started asking for SOC 2. The product was solid, but the "proof" wasn’t there—policies were informal and evidence lived in people’s heads. The goal was building real controls that wouldn’t slow delivery.
Objectives
- Implement controls aligned to SOC 2 trust services categories
- Make evidence collection repeatable
- Reduce operational risk without freezing engineering velocity
What We Did
Ran a gap analysis and standardized identity and access processes (joiner/mover/leaver, privileged access).
Implemented logging + monitoring and documented incident workflows.
Built an evidence calendar so audits weren’t a panic event, automating collection where possible.
Challenges & Solutions
Speed vs Process
Solution: Embedded controls into existing workflows (PR reviews, CI checks, access provisioning).
Evidence fatigue
Solution: Automated what we could; created a lightweight monthly checklist for the rest.
Tool sprawl
Solution: Consolidated to fewer systems and documented what mattered.
- Achieved SOC 2 readiness for security + availability scope
- Reduced time spent preparing audit evidence from weeks to days
Deliverables
- Control matrix + policies + evidence plan
- Access review process + incident response workflow
- Monitoring and alerting baseline